Quality Policy
With over 25 years of experience, we adopt quality as a way of life, not a standard, in the production of stainless flexible metal hoses and fittings. Based on customer satisfaction and international quality standards at every step, we continue our mission to provide reliable, durable and high performance products.
Our target
To be the name of quality in the sector by achieving excellence in every product and every service. To offer the best experience to our customers and to continue on our way as an exemplary brand in the global market.
Basic Principles of our Quality Policy
Customer Oriented Approach:
We aim to fully understand the needs and expectations of our customers and to offer the most appropriate solutions. Contributing to their success is our primary value.
Continuous Improvement:
We seek excellence in our operations by continuously reviewing and improving our quality management system. We optimise our processes with innovative approaches and up-to-date technologies.
International Standards:
While producing our products in accordance with international quality and safety standards, we take a competitive stance in the global market.
Sensitivity to the Environment and Society:
With a sustainable production approach, we minimise our impact on the environment and use our resources efficiently. At the same time, we care about being an organisation sensitive to the needs of our society.
Strong Bond with Our Employees:
Our employees are at the heart of our quality. We provide a safe, respectful and innovative working environment to support their continuous development and increase their motivation.
Collaboration with Suppliers and Business Partners:
Strong ties with our suppliers and business partners play an important role in improving the quality of our production processes. We develop long-term and trust-based collaborations.
Our Certificates
PAKTERMO Inc., which operates with the principle that quality always comes first, always prioritises customer satisfaction with quality production and the best service. All stages from raw material procurement to packaging and sending the product to the customer are carried out meticulously. Acting with the awareness that a quality product will be produced with quality raw materials, great care is taken to use quality raw materials.
In our comprehensive laboratory, our products are tested for compliance with the relevant quality standard. The quality of our company is approved by the ISO 9001: 2015 quality certificate we received from TÜV SÜD. All our products are approved by TSE, BSI, DVGW, CERTIGAZ, GAS.BE organisations according to the relevant standard.
